TowFi connects customers who need help with the tow companies, impound yards, body shops, and mechanic shops that serve them. Every call, every payment, every vehicle release runs through a single mobile platform — no dispatching boards, no phone tag, no cash at the gate.
Two apps, four service types, one integrated system. Every interaction — from the first call to the final payment — happens inside TowFi.
Customer calls a provider through the app with real-time VoIP. The dispatcher quotes, assigns a driver, and tracks the tow live. Payment by card-on-file or Affirm financing, released when the driver enters the customer's 6-digit code.
Customer finds their vehicle by plate or VIN. Daily storage, admin fees, and release charges accrue automatically from the yard's rate card. Pay by card or finance through Affirm. The yard redeems with a 9-digit code at the gate.
Shop enters the repair estimate, insurance-approved amount, and deductible. The customer's gap — deductible plus any overage — is financed or charged through TowFi. The shop redeems a G-number at vehicle pickup.
Same gap financing model as body shops, adapted for warranty deductibles and above-approval overages. Line-item estimates, labor and parts, warranty tracking. G-number redeems at the shop counter.
The provider app adapts to who's using it. A fleet owner sees the dispatch board, accounting, and driver management. A dispatcher sees incoming calls and job assignment. A driver sees the active job, turn-by-turn navigation, and the customer call button. A shop operator sees intake forms, the payment board, and the redeem terminal. A solo operator sees everything.
Two payment methods, one graduated fee schedule. Card-on-file charges 2.9% on the first $1,000 and steps down to 1.9% above $2,000 — the provider's payout grows as the job size grows. Affirm financing starts at 19.9% for small balances and graduates to 2.9% above $30,000. Every dollar figure the customer sees is computed identically on the client and the server — no rounding disagreement, no surprise at checkout.
Every payment produces a code — 6 digits for tows, 9 digits prefixed with "G-" for body shops and mechanic shops. The code is the handoff: the customer shows it, the provider enters it, and the money releases. Server-issued, cryptographically random, uniqueness enforced by database constraint, never reused. A wrong code locks the terminal after five attempts in fifteen minutes.
TowFi owns its entire stack. No third-party mapping APIs, no external routing services, no dependency on any vendor's uptime for core functionality.
Maps render from TowFi's own tile server at towfimaps.com — no Google Maps, no Mapbox, no per-request billing. Turn-by-turn routing runs through a self-hosted OSRM instance at gps.gpstowfi.com. Geocoding uses a self-hosted Nominatim deployment at geocode.gpstowfi.com. Every call between customer and provider is WebRTC peer-to-peer audio, relayed through TowFi's own signaling server — no Twilio, no Vonage, no per-minute charges.
The result is a platform whose marginal cost per transaction is near zero. Adding a thousand providers doesn't trigger a mapping bill. A busy Saturday night doesn't generate a telephony invoice. The economics are Stripe's processing fee and the server itself.
TowFi was built by two people — one from the towing industry, one from technology — who understood the same problem from opposite sides.
TowFi is a product of Syncteq Inc, based in Boerne, Texas. For partnership inquiries, provider onboarding, or press:
contact@towfiapp.com